Yesterday morning around 40 000 people woke up to alarming text messages from Tesco Bank, informing them that their accounts have been frozen due to a cyber attack.
The attack happened in the early hours of the morning this Monday when the supermarket giant Tesco experienced a breach in its banking security. They reported that the attack aimed at nearly 40 000 accounts and money was taken from half of them.
Hundreds, and in some cases thousands of pounds have been drained from people’s accounts. Most of the affected took this to Twitter where social unrest occurred.
“We apologize for the worry and inconvenience that this has caused for customers, and can only stress that we are taking every step to protect our customers’ accounts,” said Benny Higgins, Tesco Bank’s chief executive.
Several major news outlets like The Guardian, BBC News, Mail Online covered the story. Each one had a different approach.
- BBC News provided an FAQ article. They discussed most of the important questions surrounding the story.
- The Guardian highlighted the importance of internet security and gave expert opinions on the subject.
- Mail Online had a similar approach, but gave out a more social media-centered viewpoint.
- The Sun gathered vox pops from people whose accounts were affected and emphasized on the impacts the fraud had had on them.
Tesco Bank was running close to being the fifth largest bank in the UK prior to the attack. Many experts are up in arms about the whole affair and many of them have pointed out how ‘unprecedented’ this is for a bank of such scale.